Redone at no charge
Anything below the committed accuracy is redone free. This is a clause, not goodwill.
How we work
The real risk in outsourced data is receiving something that looks like data but cannot be used โ and only discovering it after the model has trained. This page states exactly what stops that.
We pin down data type, volume, quality bar and delivery format. Your quote itemises unit prices per line with concrete dates โ not one blended number and a promise of 'as soon as possible'.
For collection work, tasks go out to contributors with location and content constraints. For annotation work, you upload through the dashboard or API. Both paths feed the same processing queue.
AI pre-labels, humans verify and correct, then work passes through peer verification and gold-standard checks. Anything that fails a layer goes back to be redone rather than through to delivery.
You receive the agreed format with a quality report for the batch. Anything below the committed accuracy is redone at no charge โ that sits in the contract.
These four run automatically, independent of whether anyone remembered to check. The diagram describes the filtering mechanism, not the actual rejection rate of any specific batch.
Every submission is checked for format and matched against the task brief before it enters the queue. Failures are blocked immediately and cost no reviewer time. Where the machine cannot conclude, the case goes to a human โ it does not default to pass.
Content hashing blocks duplicate submissions, GPS coordinates plus a radius rule prevent repeat farming of one location, and rate limits stop automation. All three are hard rules, not a reviewer's subjective call.
Cases where the AI is not confident go to multiple independent reviewers. Only consensus passes โ one person saying yes is not enough for a submission to get paid.
Known-answer samples are mixed into live work to measure each contributor's accuracy over time. Anyone who drops below the threshold is restricted โ onboarding tests are not enough, because a person's quality changes month to month.
Splitting the work between two vendors โ one to capture, one to annotate โ looks cheaper on the quote. But nobody signs for the gap between them, and you are the last to find it.
Anything below the committed accuracy is redone free. This is a clause, not goodwill.
Data you send us stays yours. Data we collect under your brief is yours as well.
A confidentiality agreement is signed before any of your files enter our systems.
Quotes carry a delivery date, not 'depends on volume'. If we are going to be late, you hear it in advance.
Send a small batch. Real quality is visible after a few thousand images, faster than any presentation.